SpendCue Terms of Service

1. Business Use Only

The Service is intended for business use only. You may not use the Service for personal, family, or household purposes.

2. Description of the Service

SpendCue is a purchase request and approval platform designed for growing teams. The Service enables users to submit purchase requests, approve or reject requests, generate and track purchase orders, monitor budget usage, and maintain workflow records and audit trails.

We may update, improve, modify, or discontinue parts of the Service from time to time. We do not guarantee that any specific feature or functionality will always be available.

3. Account Registration and Security

To use the Service, you must create an account using accurate, complete, and current information. You agree to keep your account information up to date.

You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activities that occur under your account; and
• ensuring that your users comply with these Terms.

If you create or administer a workspace for your organisation, you are responsible for managing access, inviting users, assigning roles, and promptly removing access where appropriate.

You must notify us without undue delay at hello@spendcue.com if you become aware of any unauthorised access to your account or any other security incident related to the Service.

4. Organisation Workspaces and Users

If you create a company or team workspace, you are responsible for:

• the actions of your users within that workspace;
• ensuring that you have the authority to invite users and manage their access;
• ensuring that your use of the Service and your users' use of the Service complies with applicable law; and
• ensuring that data submitted to the Service is lawful, accurate, and appropriately managed.

You may assign user roles such as admin, approver, requester, or viewer, depending on the functionality available in the Service.

5. Customer Data

As between you and SpendCue, you retain all right, title, and interest in and to the data, files, purchase requests, comments, notes, attachments, and other content submitted to the Service by you or your users ("Customer Data").

You grant SpendCue a limited, non-exclusive, worldwide right to host, store, use, process, transmit, copy, and display Customer Data solely to the extent necessary to:

• provide and operate the Service;
• maintain, secure, monitor, and improve the Service;
• prevent fraud, abuse, and technical issues;
• comply with applicable law; and
• enforce these Terms.

You are solely responsible for:

• the accuracy, quality, and legality of Customer Data;
• obtaining all rights, consents, and permissions necessary to submit Customer Data to the Service; and
• ensuring that Customer Data does not violate any law or third-party rights.

6. Acceptable Use

You agree not to, and not to allow others to:

• use the Service for any unlawful, fraudulent, or unauthorised purpose;
• attempt to gain unauthorised access to the Service, accounts, networks, or systems;
• interfere with or disrupt the integrity, security, or performance of the Service;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service, except where prohibited by applicable law;
• upload, transmit, or distribute malicious code, malware, or harmful content;
• use bots, scrapers, crawlers, or similar automated methods to access the Service without our prior written consent;
• resell, sublicense, distribute, lease, or commercially exploit the Service except as expressly authorised by us.

We may suspend or restrict access to the Service if we reasonably believe that you or your users are violating these Terms or creating legal, security, or operational risk.

7. Fees, Billing, and Subscriptions

Certain parts of the Service require a paid subscription.

If you subscribe to a paid plan:

• fees will be charged in the currency shown at checkout;
• fees are billed in advance on a recurring basis unless otherwise stated;
• fees are non-refundable except where required by law or expressly stated otherwise;
• you are responsible for applicable taxes, duties, and similar governmental charges, excluding taxes based on our net income.

We may use a third-party payment provider, such as Stripe, to process billing and payments.

You authorise us and our payment processor to charge the applicable subscription fees using your selected payment method.

You may cancel your subscription at any time. Unless otherwise stated, cancellation will take effect at the end of the current billing period, and you will retain access to the paid features until then.

We may change our pricing from time to time. If we change the pricing of your subscription, we will provide at least 30 days' prior notice before the new pricing takes effect.

8. Free Trials, Pilots, and Beta Features

We may offer free trials, pilot access, or beta features. Unless otherwise stated:

• trials and beta features are provided on an "as is" and "as available" basis;
• they may be modified or discontinued at any time; and
• they may be subject to separate terms or limits.

After a trial ends, continued access to paid features requires an active paid subscription.

9. Availability and Support

We aim to keep the Service available and functioning properly, but we do not guarantee uninterrupted, timely, secure, or error-free operation.

The Service may be unavailable from time to time due to maintenance, updates, technical issues, or events beyond our reasonable control.

Support is available via hello@spendcue.com. We will use reasonable efforts to respond to support requests, but we do not guarantee any specific support response or resolution times unless expressly agreed in writing.

10. Intellectual Property

The Service, including its software, design, interfaces, branding, documentation, and all related intellectual property rights, is and remains the property of SpendCue or its licensors.

Except for the limited rights expressly granted under these Terms, no rights are granted to you. You may not copy, modify, distribute, or create derivative works based on the Service unless expressly permitted by us in writing.

11. Privacy and Data Processing

Our processing of personal data as a controller is described in our Privacy Policy.

If you use the Service as a business customer and we process personal data on your behalf, our Data Processing Addendum ("DPA") applies where required by applicable law and forms part of the agreement between you and SpendCue where applicable.

12. Termination and Suspension

You may stop using the Service at any time. You may cancel your account or subscription through the Service, if that functionality is available, or by contacting us at hello@spendcue.com.

We may suspend or terminate your access to the Service if:

• you breach these Terms;
• your payment is overdue;
• we are required to do so by law;
• your use of the Service creates legal, security, or operational risk; or
• continued provision of the Service is no longer commercially or technically feasible.

Where reasonably practicable, we will provide notice before termination or suspension.

Upon termination:

• your right to use the Service ends;
• we may delete or anonymise Customer Data after a reasonable period, subject to backup, legal, accounting, fraud prevention, security, and compliance obligations; and
• you are responsible for exporting any Customer Data you wish to retain before access ends.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available".

We disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that: the Service will meet your requirements; the Service will be uninterrupted, secure, or error-free; or any results, reports, or output generated through the Service will be complete, accurate, or suitable for your specific purposes.

14. Limitation of Liability

To the maximum extent permitted by law, SpendCue will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Service.

To the maximum extent permitted by law, SpendCue's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount paid by you to SpendCue for the Service during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by email, through the Service, or by other reasonable means before the updated Terms take effect.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service.

16. General

These Terms constitute the entire agreement between you and SpendCue regarding the Service and supersede all prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a reorganisation, transfer of business, merger, acquisition, or sale of assets.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Sweden, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Sweden, unless mandatory law requires otherwise.

18. Contact

If you have any questions about these Terms, please contact us at:

SpendCue
Email: hello@spendcue.com